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Faq

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Faq
Sign in?
Lost password?
Resize photos?
Delete advert?
Write a Want ad?
Acceptable photo files?
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Frequently asked questions

Choose the appropriate topic from the list above. If you don't see what you're looking for contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it Someone will respond to your question soon.

Why can't I sign in?

When you first register you MUST confirm. If you forget to confirm you should go to "lost your password" and a token will be sent to you by email. Proceed with the instructions.

I don’t remember my password. What do I do?

Go to "My account" and press "Forgot your password"

Follow the instructions and retrieve your password from your email account

How do I resize my photos for uploading to ExpatMarketplace.com?

Photos for uploading should be no bigger than 400KB

1.	Right mouse click on your jpg file
2.	Choose “Open with”

Follow the instructions below for your Windows operating system

OS Windows Vista

3.	Choose “Microsoft Office Picture Manager”
4.	From Toolbar choose “Edit pictures” then “Compress Pictures”
5.	Compress for “WebPages” then press “OK”
6.	From “File, Save As . . .” Rename your photo (do not use spaces or punctuations)
7.	Upload this photo where requested

OS Windows XP

3.	Choose “Microsoft Photo Editor”
4.	From Toolbar choose “Image” then “Resize”
5.	Change the width to 448, Check box for “smooth” and Units in “Pixels” Press “OK”
6.	From “File, Save As . . .” Rename your photo (do not use spaces or punctuations)
7	Upload this photo where requested

I’ve sold my item and don’t want it listed any longer. How do I delete it from ExpatMarketPlace.com?

If you do not renew your advert it will expire automatically after 90 days; however, if you want to delete your advert immediately go to "My Account" and sign in.

Choose "Edit my advert". Here you will see all your active adverts.

Choose the advert you want to delete and press "delete"

How do I write a Want ad?

Go to "Place advert" from the navigation bar on the banner and Register as an Individual or a Business; if you're already registered then just sign in.

Choose the category of the item or service you're looking for.

In the Name of item box write the words "WANTED" and then the name of the item or service you're looking for.

If you don't know how much you're willing to pay for it write in the description that you're willing to discuss the price and put a reasonable amount in the price box, or leave the price empty.

What files are acceptable for uploading my photos? Why do I lose my photos while uploading?

Acceptable file formats for uploading your pictures are jpg, gif and png. Each file must be less than 400 KB per picture.

If you forget to fill in a required field and are asked to go back, your pictures will have to be reloaded.